How do you know what's wrong and how do you fix it?

We use a combination of knowledge,experience and a variety of software toosl to diagnose you computer. These include network diagnostic tools, virus tools, and software and hardware tools. We also research those problems that we are not familiar with in order to solve your problem and to serve future customers with similar problems.

Some problems are able to be diagnosed and repaired remotely through our Quicksupport system, while others problems require you to bring your computer in to us.